Frequently Asked Questions (D'Resort)

Room Booking Policies

  • How do I book a room?

  • What is the age requirement to make a booking and for checking-in?

  • Is there a minimum number of nights to book?

  • Do you offer Day Rate Room?

  • Can I request for connecting rooms?

  • Can I request for my room number and/or BBQ pit number in advance?

  • Can I make multiple bookings for my friends and family?

  • What is the maximum occupancy, bed configuration and location for each room type?

  • Complimentary Wild Wild Wet day passes for NTUC Union members

  • How do I cancel or amend my room bookings? Are there any charges involved?

  • What are the Room Regulations?

  • How will the GST rate change affect my room booking?

BBQ Pits and Buffet Catering

  • Do room bookings come with pre-allocated BBQ pits?

  • How can I book a BBQ pit?

  • Are we allowed to bring our own portable BBQ pit?

  • Will there be charges for cancellation of BBQ Pit booking?

  • How do I only select 1 BBQ Pit booking if I have multiple room bookings in a single reservation?

  • Ordering of BBQ food

  • Can I setup tentage or canopy at the BBQ Pit area?

  • Does the resort allow catering of food during our stay?


  • Can I use my Linkpoints to offset the cost of my stay?

  • Do I earn Linkpoints from my stay?

Check-In & Check-Out

  • What are the check-in and check-out timings?

  • Is there a place to store my luggage if I arrive before check-in time?

  • Can I request for late check-out?

  • Can someone else check-in on my behalf?

  • What is required for check-in?

Getting to D'Resort and Parking

  • How do I get to D’Resort?

  • Where can I park my car?

  • Does the resort provide complimentary parking? If not, what are the parking charges like?

Amenities & Services

  • Are pets allowed?

  • Are there additional beds available?

  • Are there ironing and laundry facilities?

  • What are the opening hours for Wild Wild Wet?

  • What is the difference between each room type?

In-Room Decoration

  • In-Room Decoration

  • Is customisation or color changes allowed for the in-room celebration packages?

  • Can I book the in-room celebration packages before booking the rooms?

  • How long in advance must I make a booking for the in-room celebration packages?

  • Am I allowed to bring other decorations or fixtures other than those provided under the in-room celebration packages?

Contact Us

  • How do I get in touch?